Shipping policy
Shipping Policy
Last Updated: October 17, 2025
At Thermacore, we aim to deliver your order as quickly and efficiently as possible. Please review our shipping terms below.
Processing Time
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Orders are processed within 1–3 business days after purchase.
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Orders placed on weekends or holidays will be processed the next business day.
Shipping Times
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U.S. Orders: Typically arrive within 7–14 business days.
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International Orders: May take 10–20 business days, depending on customs and destination.
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These time frames are estimates — actual delivery times may vary due to carrier delays or high seasonal demand.
Shipping Confirmation & Tracking
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You’ll receive a confirmation email once your order has shipped, including a tracking number.
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Tracking updates may take up to 48 hours to appear.
Wrong Address Disclaimer
Please ensure that your shipping information is correct before checkout. Thermacore is not responsible for orders delivered to incorrect addresses provided by the customer.
Lost or Stolen Packages
If your tracking shows “delivered” but you have not received your package, please contact the shipping carrier first. Thermacore is not liable for lost or stolen packages after confirmed delivery.
Customs, Duties, and Taxes
International customers are responsible for any customs duties or import taxes that may apply.
Contact
If you experience any shipping issues, contact us at almadaniseller@gmail.com.